Customer Service

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Questions? We’re Here to Help!

  • By Phone: Monday thru Friday, 8am to 4pm Pacific Standard Time - Toll Free 1-877-722-9266 or Direct @ 1-360-826-3600
  • By Mail: Plumeria Bay, Inc. 37960 Theo Lane, Birdsview, WA 98237.

You may find these links helpful:

Shipping Information

Returns Information

Warranty Information

How To Choose Your Comforter Warmth Level

How To Choose A Pillow

Plumeria Bay® Reading Room

Other Frequently Asked Questions

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“The very best I've encountered...”
“Great customer service and an amazing product. We will be return customers.”
“....a very high-quality product that lives up to its description...”
“...it is a gross understatement to say that we love it.”
“Great Value, Great Quality”
“It doesn't get better than this”
“The comforter is absolutely perfect in every way!”
“The featherbed is fabulous.”
“In a heartbeat, I would and will order again !!!!”
“My grandmother... simply loves her Plumeria Bay pillows.”
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